Terms & Conditions Important, please read carefully.

Your order will be processed and shipped within 72 hours. Most orders are processed the same day but in some cases extra time is needed.

If there is a question about your order you will be contacted via email or phone within 48 hours. You can contact us via email at Sales@CoolCoatz.com or phone at 888-977-6701

We will only ship within the Continental United States.

All returns must be pre-approved. Please request a Return-Merchandise-Authorization (RMA) number by email to Sales@CoolCoatz.com stating the reason for the return before returning any item.

All RETURNS & EXCHANGES are subject to 20% restocking fee except manufacturer certified defective items.

Item returned must not be used or damaged. The returned item must be in its original packaging with all of the hardware and instructions.  Defective item may be returned for replacement within 30 days.No returns are accepted over 30-days from delivery date.

Shipping cost for return is the sole responsibility of the buyer.

After you have read and understood the above return policy and still would like to return the item or items, then please request a RMA number with the reason for the return at Sales@CoolCoatz.com

Return Policy Order Processing